We understand that things are difficult at the moment with the COVID-19 crisis and it is not always easy to come to us. This is sometimes due to a disability or occasionally, clients just don’t feel comfortable or confident enough to visit our office. If this is the case, our friendly Solicitors are more than happy to visit you in your home if you are within an approximate 5 mile radius of our offices in Taunton and Street, Somerset. We know a lot of our clients still wish to meet face to face and are committed to making following the necessary requirements. We will wear face masks and can meet in gardens and make sure we maintain social distancing and sanitise our hands before and after our visit.
We can travel further, or offer out of hours appointments by arrangement and regularly visit clients in a hospital, hospice, care home or nursing home to help sort out their affairs; our clients come first.
We are also able to offer remote interviews by telephone, video conference such as zoom or microsoft teams.
It is worth noting that in both our Taunton and Street offices we have a meeting room that is wheelchair accessible and we offer the use of a hearing loop.
Some examples of where we have visited clients at their homes:
Couple from village outside Taunton – We visited an elderly couple who are shielding at their home in a village just outside of Taunton to update their Wills and did the signing through a window to limit contact and maintain social distancing.
Older lady from Glastonbury – Recently, we visited an elderly lady at her home in Glastonbury to discuss making Lasting Powers of Attorney and a Will.
Gentleman from Taunton – We visited a gentleman who was just admitted to a nursing home on the outskirts of Taunton who made a Lasting Power of Attorney for his finances and Health and Welfare.
Lady from Street Somerset: We recently visited an elderly lady from Street at her home following her husband’s death to discuss probate and next steps.
Couple from Weston-super-Mare – We recently visited a couple in their garden to talk through and finalise their Wills after having initially taken their instructions via a telephone meeting.